Where can I complain about Velib in Paris? A-Night-in-Paris.com

I recently got over charge for using the bikes around paris.

I used it for 1 and half hours and got charged €8 euro and then €4 for my partner.

Do you have an email to make a complaint please.

Michael

of Ireland

Answer: Where can I complain about Velib in Paris?

Hi there Michael,

Thanks for visiting my website!

I just went to the velib website http://velib.fr and clicked the CONTACT link.

I found the following information and have translated it into English for you – I hope this helps.

Good luck,

Teena

The team Vélib at your service

In French:	In English:
Afin de pouvoir répondre à l’ensemble de vos demandes, nous mettons à votre disposition différents moyens pour nous joindre.Vous pouvez nous contacter :	To meet all your demands, we offer you different ways to contact us.You can contact us:
Via le centre d’appel AlloVélib’ au 01 30 79 79 30 (prix d’un appel local) Du lundi au vendredi de 8h à 22h Le samedi de 9h à 22h Le dimanche de 9h à 19 h Par courrier : Vélib’ – TSA 90003- 78378 Plaisir cedex	Via call center AlloVélib to 01 30 79 79 30 (cost of a local call) Monday to Friday from 8h to 22h Saturday from 9h to 22h Sunday 9 am to 19 pm By Mail: Vélib – TSA 90,003 to 78,378 Plaisir cedex
Pour des problèmes particuliers, vous pouvez nous transmettre votre demande via un formulaire dédié. Retrouvez les 4 formulaires dédiés dans la rubrique « un problème ?http://www.velib.paris.fr/quel_est_votre_probleme Pour les questions les plus courantes, vous pouvez vous référer à la rubrique « FAQ » http://www.velib.paris.fr/comment_ca_marche/faq__1	For specific problems, you can send us your request via a dedicated form.Find the 4 forms dedicated in “a problem? » “http://www.velib.paris.fr/quel_est_votre_probleme For common questions, please refer to the “FAQ” http://www.velib.paris.fr/comment_ca_marche/faq__1 TIP FROM TEENA: If the forms don’t suit your question, don’t worry – just pick one and fill it in.

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